The emergency line is not the same as our regular telephone number. Only use the above number in the case of an actual emergency. Otherwise, we are happy to take all normal inquiries at (888) 308-3473 (FIRE). One of the advantages of being a Commercial Fire Protection client is our Emergency Protection, with a guaranteed response time under four hours. We care about our clients, and this is our way of ensuring you will never be left without assistance in an emergency situation. Our emergency services are on call 24 hours a day, seven days a week. We have you covered whenever a situation might arise, because emergencies don’t just happen on weekdays.